Chris was very careful with my little apartment as I have health issues that could be aggravated by the popped corn ceiling that partially needed to be removed in order to rid my place of subterranean termites. I appreciated his efforts and he was in contact with Greg, the owner, for more particulars on how best to accomplish the task. I am very, very pleased with Orion and I have encountered several of their workers. They are respectful and truly want to do a good job!